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Privacy Policy

Welcome to www.tierracare.in ! We value your privacy, and this policy outlines how we collect, use, and protect your personal information. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Section 1 - Information Collection and Usage

When you engage in transactions on our website, we collect certain personal information from you, such as your name, address, and email address. Additionally, as you browse our website, we automatically receive your computer's internet protocol (IP) address, which helps us better understand your browsing preferences and system configuration.

Section 2 - Consent

By providing your personal information for specific purposes like completing a transaction, verifying payment details, placing orders, arranging deliveries, or processing returns, you imply your consent for us to collect and use that information solely for those purposes.

If we require your information for secondary purposes such as marketing, we will either directly ask for your express consent or provide you with an option to decline.

You can withdraw your consent at any time by contacting us at [email address]. If you decide to opt out, please be aware that this might affect our ability to provide certain services.

Section 3 - Disclosure

We may share your personal information if required by law or if you violate our Terms of Service.

Section 4 - Payment Security

For online payments, we utilize a trusted payment provider. Your card information is not stored on our servers. The payment data is encrypted following Payment Card Industry Data Security Standard (PCI-DSS) guidelines during processing. Your transaction data is retained only as long as necessary to complete the purchase.

Our payment gateway adheres to PCI-DSS standards set by the PCI Security Standards Council, ensuring secure handling of credit card information by our store and its service providers.

Section 5 - Third-Party Services

While third-party providers assist us in offering services, they only access, use, and disclose your information as required to provide those services.

However, some providers, like payment gateways, have their privacy policies. It's recommended to review their policies to understand how they handle your personal information.

Please note that third-party providers might operate under different jurisdictional laws, potentially affecting your data's protection.

Leaving our website for a third-party site or application subjects you to their privacy policies, not ours.

Section 6 - Security Measures

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, disclosure, misuse, alteration, destruction, or loss.

Section 7 - Cookies

We use cookies to maintain your user session, enhancing your experience on our website. These cookies are not used to personally identify you on other websites.

Section 8 - Age of Consent

By using our site, you confirm that you're of legal age in your state or province, or you have legal guardianship over any minor dependents using the site.

Section 9 - Changes to this Privacy Policy

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting on the website. Significant changes will be highlighted, ensuring you're aware of our information practices.

In case of our store's acquisition or merger, your information may be transferred to new owners, allowing continued product sales.

Questions and Contact Information

For inquiries about accessing, correcting, amending, or deleting your personal information, or if you have any concerns or queries about our privacy practices, please contact our Privacy Compliance Officer at info@tierracare.in . Your satisfaction and privacy are important to us.

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