Shipping Policy
Thank you for choosing www.orgagarden.com for your online shopping needs. We are committed to providing you with a seamless and enjoyable shopping experience, including reliable shipping services. This Shipping Policy outlines the details of our shipping procedures when utilizing third-party delivery partners.
1. Order Processing:
Orders are typically processed within 1-2 business days after payment confirmation.
You will receive an email confirmation once your order has been processed and shipped.
Please ensure your shipping address and contact details are accurate to avoid any delivery issues.
2. Shipping Methods and Timeframes:
We collaborate with trusted third-party delivery partners to ensure timely and secure shipping.
Shipping options available during checkout may include standard, expedited, and overnight delivery, depending on your location.
Estimated delivery times are provided during checkout and can vary based on the shipping method chosen and the delivery destination.
3. Shipping Charges:
Shipping charges are calculated based on factors such as the delivery method, destination, package weight, and dimensions.
You will see the applicable shipping fees during the checkout process before making payment.
4. Tracking Information:
Once your order has been shipped, you will receive an email containing a tracking number and a link to track the status of your package.
Tracking information allows you to monitor the progress of your delivery in real-time.
5. Order Tracking:
You can track your order using the tracking number provided in the shipping confirmation email.
If you have an account on our website, you can also log in to your account to track your orders.
6. Delivery Attempts:
Our delivery partners typically make multiple delivery attempts.
If a delivery attempt is unsuccessful, the delivery partner may leave a delivery notice or contact you to reschedule the delivery.
7. Delivery Issues:
In case of any delivery issues or delays, please contact our customer support team. We will work with the delivery partner to resolve the situation promptly.
We are not responsible for delivery delays caused by factors beyond our control, such as weather conditions, natural disasters, or customs delays.
8. International Shipping:
We offer international shipping to select destinations. Customs, duties, and taxes may apply based on your location. These charges are the responsibility of the customer.
9. Order Tracking:
For returns and exchanges, please refer to our Return & Refund Policy for detailed instructions.
10. Contact Us:
If you have any questions or concerns about your order's shipping status, please don't hesitate to contact our customer support team at info@tierracare.in or +91 6360636182.
Please note that this Shipping Policy is subject to change without prior notice. It's recommended to review this policy periodically for any updates.
Thank you for choosing www.tierracare.in . We appreciate your business!